Contact Us

We’re Here to Help

At KneeoLux™, we take customer service seriously.
Whether you have questions about your order, need help using your device, or want support with returns — our team is always ready to assist.

📬 How to Reach Us

Email: support@kneeolux.com
Response Time: 24–48 hours (Mon–Sun)

💬 What We Can Help With

Our support team handles:

  • Order & shipping questions

  • Tracking updates

  • Warranty and replacement requests

  • Troubleshooting and product guidance

  • Return & refund inquiries

🛠 Need help using your KneeoLux device?

We can provide:

  • Step-by-step instructions

  • Setup guidance

  • Usage tips for faster relief

🚚 Track Your Order Anytime

You can track your order through the link on your confirmation email
or by visiting our Track Your Order page on the site.

🤝 Our Commitment

We believe in real customer care.
No bots, no runaround — just helpful humans dedicated to making your experience smooth.

If you need anything, we’re just one message away.